Next week is my tenth year of becoming a full timer. I remember that I gave everybody a hard time before I finally decided that I'd want to become one. Sometimes my stubborn head can drive people crazy. The one and only reason why I was having second thoughts was family. Mom needed my care and attention due to her sickness and everything that came with that 'package'. I was worried about making any commitments.
I finally work full time in February 2000. Two months after that, I got really sick. Typhoid fever, dengue, bronchitis and two other illnesses seemed to find their ways to attack my body. I was supposed to be hospitalized for 2 weeks but I just couldn't take staying at a hospital. I could only stand 5 days. I missed the first day of my assignment in the testing department because I must be hospitalized on that day. Anyway, since I was a full timer, all hospital's spending was paid by the office. If there's such thing as perfect timing to be sick, that was it.
Two years in testing department, my boss at that time asked me to devote my 40-hour working time in the branch. He didn't have the nerve to talk to my face so he had asked his superior to do so. I was a teacher supervisor by then. My life 'belongs' to the institution. I had no choice but to leave the sub-department.
Being a supervisor, I was lucky to have had great experiences. They are my best 'teachers'. I learned to work with my colleagues, to interact with subordinates, to see people's potentials and give them suitable workloads based on their competencies and preferences, to be diplomatic, to realize that difficult situations can sharpen my thinking skills to be quick, full of consideration, logic and accurate. In short, I learned the rope to be a leader. I don't think any other position in my institution is as hard as being a teacher supervisor. I know that now because I am not one at present..
For almost five years, I dealt with teachers, children programs, students' contests, in-service training programs and others. Then one day, the institution decided to set up a new function: customer service. After ridiculing the position, one day my boss gave me the memo. So there I was, a customer service officer as of 2006.
Back then I had nothing. No working place, no facilities, no system. Oh yeah, no staff either. Setting up the 'physical' stuff' was easy. It's the job description and the system that I was worried about. Creating a CS officer forum, my colleagues were busy discussing the memo on our position especially the idea that the once-academic people must sell. It's written in the memo along with other bunch of job responsibilities. And then they mentioned about facilities needed like a room with a specific type of sofa set, etc. I was the only one who did not attend the meeting because I had a training to give. Besides, there's something more important than sofas: system. So sorry to say but some things just couldn't wait.
So, I was in business with barely any help from the manager or my superior. The first class we opened was for this company with 4 classes that was worth 90 million rupiah. My first project! How glad I was back then. Soon, I learned the rope. How to read body languages, manipulate languages and my own body languages, know when to be silent and when to be aggressive when dealing with clients. At the same time, the system was set up slowly but surely. I've got many forms created and procedures to monitor. And I learned how to deal with male staff. Oh boy. If anyone has ever said that men are more logical than women, well, they're not 100% correct (I'd love to say 'they're dead WRONG' but I know the male are going to kill me.
). It's a challenge that came on daily basis sometimes.
Now, I have my new position. Just like before, I have to deal with things from the very beginning since there wasn't any position like mine now for a long time. It felt like a dejavu. I came to the office to a room that was occupied by only a table and two chairs with a window facing the street. It felt like I never moved. The setting is so similar to what I had in my previous work place.
I can't say that time went by quickly. But now, I'm 'celebrating' my tenth year of becoming a fulltimer.'There's never a coincidence in life,' they say. There's a reason I'm stationed here in this position at this time. I know why. I know what I want to do. I know what I want. And I know that I'm thankful for my tenth year. Alhamdulillah.
I finally work full time in February 2000. Two months after that, I got really sick. Typhoid fever, dengue, bronchitis and two other illnesses seemed to find their ways to attack my body. I was supposed to be hospitalized for 2 weeks but I just couldn't take staying at a hospital. I could only stand 5 days. I missed the first day of my assignment in the testing department because I must be hospitalized on that day. Anyway, since I was a full timer, all hospital's spending was paid by the office. If there's such thing as perfect timing to be sick, that was it.
Two years in testing department, my boss at that time asked me to devote my 40-hour working time in the branch. He didn't have the nerve to talk to my face so he had asked his superior to do so. I was a teacher supervisor by then. My life 'belongs' to the institution. I had no choice but to leave the sub-department.
Being a supervisor, I was lucky to have had great experiences. They are my best 'teachers'. I learned to work with my colleagues, to interact with subordinates, to see people's potentials and give them suitable workloads based on their competencies and preferences, to be diplomatic, to realize that difficult situations can sharpen my thinking skills to be quick, full of consideration, logic and accurate. In short, I learned the rope to be a leader. I don't think any other position in my institution is as hard as being a teacher supervisor. I know that now because I am not one at present..
For almost five years, I dealt with teachers, children programs, students' contests, in-service training programs and others. Then one day, the institution decided to set up a new function: customer service. After ridiculing the position, one day my boss gave me the memo. So there I was, a customer service officer as of 2006.
Back then I had nothing. No working place, no facilities, no system. Oh yeah, no staff either. Setting up the 'physical' stuff' was easy. It's the job description and the system that I was worried about. Creating a CS officer forum, my colleagues were busy discussing the memo on our position especially the idea that the once-academic people must sell. It's written in the memo along with other bunch of job responsibilities. And then they mentioned about facilities needed like a room with a specific type of sofa set, etc. I was the only one who did not attend the meeting because I had a training to give. Besides, there's something more important than sofas: system. So sorry to say but some things just couldn't wait.
So, I was in business with barely any help from the manager or my superior. The first class we opened was for this company with 4 classes that was worth 90 million rupiah. My first project! How glad I was back then. Soon, I learned the rope. How to read body languages, manipulate languages and my own body languages, know when to be silent and when to be aggressive when dealing with clients. At the same time, the system was set up slowly but surely. I've got many forms created and procedures to monitor. And I learned how to deal with male staff. Oh boy. If anyone has ever said that men are more logical than women, well, they're not 100% correct (I'd love to say 'they're dead WRONG' but I know the male are going to kill me.
). It's a challenge that came on daily basis sometimes.Now, I have my new position. Just like before, I have to deal with things from the very beginning since there wasn't any position like mine now for a long time. It felt like a dejavu. I came to the office to a room that was occupied by only a table and two chairs with a window facing the street. It felt like I never moved. The setting is so similar to what I had in my previous work place.
I can't say that time went by quickly. But now, I'm 'celebrating' my tenth year of becoming a fulltimer.'There's never a coincidence in life,' they say. There's a reason I'm stationed here in this position at this time. I know why. I know what I want to do. I know what I want. And I know that I'm thankful for my tenth year. Alhamdulillah.
2 comments:
they are dead WRONG alright!
the key word is dead and wrong hahaha :))
and i know one who would not disagree ;))
scientists do say that men have progresteron in them. maybe it's hormones gone wild (wrong)?
wakakakakakakak.
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